TORONTO\u00c2\u00a0\u00e2\u20ac\u201d\u00c2\u00a0 Doris Moore was shocked when her new couch was delivered to her home with a label that
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\nused a racial slur to describe the dark brown shade of the upholstery.<\/p>\n
The situation was even more alarming for Moore because it was her 7-year-old daughter who pointed out “n\u00e2\u20ac\u201d\u00e2\u20ac\u201d- brown” on the tag.<\/p>\n
“My daughter saw the label and she knew the color brown, but didn’t know what the other word meant. She asked, ‘Mommy, what color is that?’ I was stunned. I didn’t know what to say. I never thought that’s how she’d learn of that word,” Moore said.<\/p>\n
The mother complained to the furniture store, which blamed the supplier, who pointed to a computer problem as the source of the derogatory label.<\/p>\n
Kingsoft Corp., a Chinese software company, acknowledged its translation program was at fault and said it was a regrettable error.<\/p>\n
“I know this is a very bad word,” Huang Luoyi, a product manager for the Beijing-based company’s translation software, told The Associated Press in a telephone interview.<\/p>\n
He explained that when the Chinese characters for “dark brown” are typed into an older version of its Chinese-English translation software, the offensive N-word description comes up.<\/p>\n
(Story continues below)<\/p>\n","protected":false},"excerpt":{"rendered":"
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