Hospital Metalcraft, manufacturers of the Bristol Maid range of medical furniture and equipment, is managing and tracking its sales and delivery vehicles using a web-based service from Masternaut.

The service uses geographic-positioning technology to track the real-time position of the vehicles. It provides a minute-by-minute position for every vehicle accessed via an easy-to-use web interface, plus detailed vehicle and staff-based reports for management of driver hours and vehicle maintenance.


This gives Hospital Metalcraft complete visibility of their mobile operation, helping to improve customer service, reduce administration and increase operating efficiencies.

The company manufactures a large portfolio of products for hospitals and care homes under the Bristol Maid brand and they also distribute storage solutions from Metro Health Care. Delivering to all NHS Hospitals and Nursing Homes in the UK, it completes an average of 500 deliveries per week. It also collects raw materials for delivery to its  production facility in Dorset.

Kevin Majury, Supply Chain Manager, said, “As part of a major overhaul of our IT infrastructure we hope to integrate information from Masternaut with our Paragon routing and scheduling software to further improve operating efficiencies, achieving a projected saving of £25,000 per annum.”