BY BESS CARNAHAN
Complaints to the Post Office about the Postmaster’s lack of service brought about a furniture move in the Post Office.


The Postmaster, Wayne Tucker, formerly had his desk facing the east wall leaving his back to customers at the counter. Customers were able to view his computer screen while waiting for service. The complaint alleged that Tucker was surfing eBay or other personal business while customers waited for service.
Tucker has moved his desk facing the northeast corner of the office, where the screen is no longer visible to customers and where he can readily see who is waiting at the counter.
Postal complaints and/or suggestions can be made by phone or mail.
Toll free phone to a postal consumer advocate can be made at 1-800-275-8777 (1-800-ASK-USPS). If all advocates are busy at the time of your call, they promise a return call within a specified time. Or you can write to: United States Postal Service, 475 L’Enfant Plaza SW, Washington DC 20260.
The Fort Laramie Post Office works under the supervision of Mike L. Pexton, Post Office Operations Manager, Area 5 (A), 411 N. Forest Drive, Casper WY 82609. Phone 307-473-5898.
Pexton has said he encourages “feedback on what we can do to better serve our customers.”